1.How long is processing, shipping, and handling?
Processing time is mandatory for all fur products 10 business days (weekends are not included). Once it’s shipped you will receive a tracking number and arrival date by email.Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.)
All Packages Delivery is with the USPS. Business days are Monday-Friday
2. When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24hrs. Please Track Your Package at www.USPS.com. Your Tracking Number will come to your email.If you haven’t received a tracking number after 3 days from placing your orders please contact customer service at 334-202-6516
3. Can I make changes to my order?
To insure a quick delivery all orders are processed daily, So orders cannot to be altered or changed once your payment is complete.
4. May I return my order?
Yes, we are pleased to offer a return policy on unopened hair extensions & unworn product within SEVEN (7) DAYS within you receiving your order. We find that we have very low return rates and we are proud of the high quality product that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with!